One front door for care
Consultations, labs, and pharmacy orders live in a single product instead of three separate errands.
Client overview
Find My Doctor is a telehealth product for people in Pakistan. It brings at-home doctor consultations, at-home lab tests, and pharmacy orders into one web portal and a companion mobile app.
The challenge
Care was scattered. Booking a doctor, arranging a lab test, and ordering medicine meant three separate errands, mostly designed around clinics rather than the person at home. The product had to feel trustworthy, and simple enough to use when someone is already unwell.
Our solution
ResourcePad led product development for the portal and the mobile app. The flows are shaped around the three jobs people actually have — see a doctor, get a test, get medicine — and treated as one continuous visit rather than three websites.
What shipped
- At-home consultation booking
- At-home lab test ordering
- Pharmacy ordering
- A web portal and a mobile app that share one idea of a visit
Results
Qualitative on purpose. We don't invent numbers the client hasn't agreed to publish.
Built for home, not the waiting room
The experience is organised around the person who is unwell, not around a clinic's front desk.
In market
The portal is live at findmydoctor.pk.
A project in this family?
If Find My Doctor sounds like the shape of your problem, tell us. We'll say what would be different for you.